Custom Plumbing of Arizona LLC

We had a leak in our wall and we could feel the water reaching under the floor boards so we called them. By the appointment day they got here the leak had somehow stopped. But since it was a second leak from after they already worked on it, we thought they'd be quick to fix and re-evaluate the first fix. But this fact didn't seem to bother them. The first guy came, talked and talked, eventually needed to call a supervisor. He didn't do jack. The supervisor came and took the problem to a whole new level: counting the humidity level from the leak without showing us and then exaggerating it to his coworker over the phone, pointing out code issues with the wall, and started saying the whole water heater needed replacing (no one even from his own company had said anything about these points before), repeating "but insurance will cover everything so no problem" over and over. We lost it when this supervisor said he was going to call a THIRD GUY who is actually the estimator. No, Nope, and Never Again. We called Pink Plumbing and when HE saw that the leak had stopped he went straight home in 10 mins, "no further action necessary, call again when it does actually start leaking". Guess who we will call when there is a leak? (Custom Plumbing is a sister company to Copper State which was horrible at everything including arriving on time, arriving on the day promised, and signing off as having fixed a mold where they hadn't.)

Shane provided exceptional service in repairing a leaking toilet with efficiency and kindness. We were pleasantly surprised by the low cost and grateful for the professional help!

AMAZING! AMAZING! when they say drain whisper they truly are. Arial and Jesse really have the best customer service. You can't go wrong using this company for your plumbing needs. I was so happy I gave Jesse a hug because he saved me so much money and heartache. I would give Arial.a hug too if I could.

Justin and Kyle were the best. Very professional, polite, and knowledgeable. Kept me informed and updated throughout the whole process. They resolved plumbing issues that two other plumbing companies had given up on. Overall everyone I dealt with at Custom was friendly and went out of their way to help.

Corri came out on a Sunday to give an estimate on installing a bathroom faucet. He was on time, very professional and polite. He worked with us on a fair price. We let him install the faucet for us and could not have been happier. We would definitely use Corri again should any plumbing issues arise. Thank you Corri for a job well done!