At the end of Feb, we would like to have the solar panels and batteries installed together but we didn’t know how the system work together. Our consultant Roman explained it well, and found the best deal for us. After signing the contract before the installation day, our account manager Nichole has coordinated with everyone and done everything for us. We didn’t need to do anything, only needed to sign documents online. All processes went smoothly.
On the installation day (mid Apr.)
Team 2 (Miguel, Freddy, Henry and Martin (supervisor)) is the best team. They worked professionally and made a great effort to satisfy our requests. They came and finished work ahead of schedule. Cleaned up the work area, painted the pipes and walls to match original color. There were only good things about them. I would strongly recommend Team 2 to everyone.
After solar and battery systems got installed, Dylan came to setup the electrical sub panel for the backup power system. He explained well and helped us to choose the ones we really needed on the sub panel.
After waiting for a short period of time, at the beginning of May, SRP came to do the inspection/commission, the system was approved and started running. There were a couple of technical problems, and Justin (Supervisor) helped us to solve them right away.
Everything was set and started running well in time, right before the summer begins. We are so glad we have got the system installed. Especially when we are using the electric from the sun / batteries, not from the grid.
We are happy that we found the right company and they have the right people to do the excellent jobs for us. We would recommend Fusion Power to everyone.